Our Team - KnowledgeNow

Meet Our Team

We believe that we work best when we work as a team and encourage each other throughout each project.

We find success in identifying each other’s strengths and asking for help when we need it. We take the time to listen to our clients and do our very best to bring their vision to life.

Amanda Douglas-Young, M.Ed.

President / Co-Founder

Amanda is a natural leader and connects exceptionally well with others. Over the past fifteen years, Amanda has led various instructional design projects, including various Indigenous youth health education programs for students throughout the Northwest Territories and Nunavut. Most recently, Amanda has been managing design and development projects for LifeWorks, BC Trustees, Calian Learning, George Brown College, Queens University, Western University, OCAD, the Auditor General of Canada, and First Nations University of Canada.

Amanda lives in Montreal, QC with her husband, two boys, two dogs, and one cat – she the only girl in a house full of boys. She has always loved the impact that words can have on our lives, and is a collector of quotes, podcasts, stories and an occasional meme (or two). Fun Fact: Amanda discovered a deep love for Star Trek in recent years and has been slowly watching – and loving – all of the series.

President / Co-Founder

Chris Douglas

VP - Financial and Operations / Co-Founder

Chris is one of the co-founders of KnowledgeNow and leads the financial and operations of the company. With over 10 years management experience in the hospitality industry, his ability to run the company in a personable and professional way is a component of our success.

VP – Financial and Operations / Co-Founder

Becky Doyle, M.Ed.

Academic Lead Learning Strategist

Becky is a Lead Learning Strategist and Instructional Designer at KnowledgeNow, with over 10 years of experience in instructional design, educational technology, facilitation, and learner support. Becky’s experience includes development of virtual facilitator and participant guides for various projects. Becky has designed and developed online courses for Western University, Queen’s University, Conestoga College, George Brown College, Aurora College, OntarioTech, OCAD, and Centennial College. Becky’s ability to connect with our partners and clients results in a high-quality learning experience that truly reflects their vision.

Becky lives in Miramichi, New Brunswick. She enjoys cross-stitch and binging 90s TV shows. She also has season tickets to the Cincinnati Bengals.

Academic Lead Learning Strategist

Mohammed Sami, M.Ed.

Mohammad Sami, M.Ed.

Corporate Lead Learning Strategist

Mo is a Lead Learning Strategist and Instructional Designer at KnowledgeNow, with over 6 years of experience in instructional design, educational technology, facilitation, and learner support. His role will be to support the design and development of the project. Mo’s experience includes development of virtual facilitator and participant guides for various projects. His ability to bring a client’s vision to life through experiential learning is outstanding.

Mo lives in Ottawa, Ontario. He is a part time photographer and DJ, received a black belt in Karate at the age of 13, and has had experience in teaching people of all ages (from infants to adults) all around the world.

Corporate Lead Learning Strategist

Neil Cole, M.A.

Instructional Design Support Specialist

Neil’s role is to provide support throughout the project in terms of identifying source content, understanding our learner audience, ensuring copyright compliance, and a contribution to the overall vision of the project. Neil’s philosophy of teaching includes an anti-oppression and anti-racist framework that focuses on teaching students about diversity, equity, and inclusion to recognize, analyze, and resist domination and oppression in all their forms. Neil has 13 years of experience teaching university liberal arts students using this approach – both in person and virtually.

Neil lives in Fredericton, New Brunswick. He loves gardening and tending to a family of houseplants. He plays drums (although not currently in a band), and is on a daily photography challenge to see how long he can go taking at least one picture everyday.

Instructional Design Support Specialist

Erin Luangamath

Erin Luangamath, B.A

Executive Assistant

Erin is the Executive Assistant to the President, but she does so much more than that. From organizing schedules, to managing various internal projects, to helping with recruitment and proposals, to social media and website – she is the glue that holds our day-to-day lives together.

Erin lives in Calgary, Alberta. She loves to travel and experience other cultures. She enjoys exploring the mountains in Alberta with her lil pup Moe and husband Donnie.

Executive Assistant

Matt Douglas

Quality Assurance Consultant

Matt is a Quality Assurance Consultant at KnowledgeNow. With a science background upon studying Biomedical Toxicology in his undergrad, Matt brings sharp attention to detail, research skills, and commitment to quality work. Having graduated only a few years ago, Matt is familiar with modern day course delivery, including eLearning, and has a learner’s perspective when reviewing a course.

Matt lives in Milton, Ontario. He is passionate about fitness and basketball. He is a big fan of the Toronto Raptors.

Quality Assurance Consultant

Shannon Reid

Instructional Designer

Shannon is an Instructional Designer who has been in the multimedia, elearning, and continuing education industries for over 10 years. Her background is in learning, memory, and strategies for maximizing learner outcomes. Her vast work experience and education allow her to work on many types of projects and truly connect with our clients in a way that enhances the experience and quality of our courses.

Shannon lives in Moncton, New Brunswick. She loves painting and reading science fiction, and is also a part-time yoga instructor.

Instructional Designer

Sally Vusi

Multimedia and Integration Specialist

Sally is a full-time eLearning Multimedia and Integration Specialist at KnowledgeNow with over 8 years of experience as a bilingual multimedia designer and digital creator. She develops visual identities, motion graphics, and videos to support the courses created by the instructional design team. Leveraging data analytics tools and e-commerce and social media platforms, she’s been able to develop and deploy successful campaigns across mediums for various brands and organizations.

Multimedia and Integration Specialist

Gillian McLean, M.Ed.

Instructional Designer

Gillian has recently joined KnowledgeNow as an Instructional Designer and has over 12 years of experience in post-secondary education. Gillian is passionate about creating learning experiences, and has a background in art and design that can help bring your project to life. Gillian is currently working on the NBACL Job Coaching, Job Development and Career Development courses.

Gillian is an artist and educator. She spends winters skijoring with her dogs and summers in the garden. “There are always flowers for those who want to see them.” ~Henri Matisse

Instructional Designer

Eric Chalmers

eLearning Developer

Eric is a new member of the KnowledgeNow team that specializes in developing and integrating course content. His studies of marketing, design, and web development have allowed him to play a part in several projects, including the construction and design of the current website. Eric’s experiences with creative and professional writing have also given him the opportunity to bring to life some courses for KnowledgeNow as a writer.

Eric lives in Brampton, Ontario. All his life he has loved watching Sci-Fi and Fantasy movies and enjoys taking the time to hop on a game with his friends.

eLearning Developer

The Knowledge Network

The KnowledgeNow Network is a group of approximately 30 industry professionals who we contract on an as-needed basis, depending on our clients’ needs.

instructional designers

UX designers

writers

multimedia specialists

graphic designers

quality assurance specialists

integration specialists

project specialists

curriculum specialists

storytellers

Join the Network