Privacy Policy

Last updated: 2022-05-11

This Privacy Policy describes how your personal information is collected, used, and shared when you visit: https://www.knowledgenow.ca/ (the “Site”), operated by KnowledgeNow Incorporated.

How do we use your personal information?

We may use data about you for various purposes, including:

  • Personalize, Maintain, and improve the Site;

  • Monitor and analyze trends, usage and activities in connection with the Site;

  • To contact You by email, or other equivalent forms of electronic communication when necessary or reasonable;

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If we make changes, we will notify you by revising the date at the top of this policy. We encourage you to review the Privacy Policy whenever you access this website to stay informed about our information practices and the ways you can help protect your privacy.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at: https://www.knowledgenow.ca/contact/.

Personal Information we Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For example, we use WordPress to power our website–you can read more about how WordPress uses your Personal Information here: https://en-ca.wordpress.org/about/privacy/

We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/priva cy/

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.