Services
Build a service team that is right for you.
Every project and client is different. KnowledgeNow offers a multitude of services that can meet you where you are. Whether you are looking to build an entire program, or need support in specific areas, we have you covered.
Instructional Design
Build it right the first time to save cost and frustration
Experience engaging and impactful online learning with our instructional design services! Our process involves carefully analyzing learner needs, establishing clear objectives, selecting the best instructional strategies, creating compelling materials, collaborating closely with subject matter experts, and continuously evaluating effectiveness. The outcome is a tailored learning experience that exceeds expectations and drives meaningful outcomes.
Our instructional designers empower you from the start and guide you through each step of the process. Get excited about the process and watch your vision come to life.
Needs Analysis
Our instructional designers work closely with subject matter experts to conduct a thorough analysis of your training needs.
eLearning Design
A solid design results in the best course. Our instructional designers identify learning outcomes and draft a solid outline for all aspects of your content.
Blended Learning Strategies
We specialize in designing blended learning solutions, which merge online eLearning with traditional classroom instruction. Our goal is to provide a seamless learning experience that combines the best of both worlds.
eLearning Development
When it’s time to write your content - we have you covered! With a solid design complete, developing your learning content becomes fun, straightforward, and efficient.
Evaluation
Our instructional designers assess your training’s effectiveness by collecting learner feedback, using it to make enhancements and ensure it aligns with your organization’s needs.
Creative Thinking
Keep learners engaged with creative presentations of content and a different way of presenting learning experiences. Our instructional designers excel in creative eLearning design.
Multimedia and eLearning Development
Turn eLearning into an adventure
Multimedia and eLearning Development unlocks the power of engaging and interactive learning experiences! From videos and games, to simulations and interactive modules, our multimedia development caters to different learning styles and preferences, making learning a more interactive and personalized experience.
LMS Integration
Our specialists can integrate content into any learning management system (LMS). They work with you and the design team to bring all content to life in an accessible way.
Custom Imagery
We work alongside you to create icons, infographics, and any custom imagery needed to enhance learning in your course. No matter your budget, we will create fantastic imagery for you.
Animation
Our team leverages the power of animation to craft visually stunning content that captivates your audience. By utilizing animation, we can effectively communicate complex ideas and make your content more interactive and memorable.
Video Production
Our team produces top-notch videos that capture your story and communicate your message with impact. We collaborate with you throughout the entire process to ensure that the final product exceeds your expectations.
Graphic Design
The visual aspects of your content are important. We work with you to create visual prototypes that are in line with your colour palettes and preferences. The result is a professional and beautiful visual experience for your learners.
Interactivity
Interactivity in eLearning is essential. From simple interaction (flip cards/drag and drops) to gamification, our specialists will work with you to identify and create interactive elements throughout your course content.
Accessibility and Inclusion
Ensure your offerings are welcoming to all
We ensure equitable access and meaningful participation for all learners, regardless of their abilities or diverse needs. The content we create is inclusive and accessible to all learners. Accessibility features like closed captioning, audio descriptions, and screen reader-friendly content, along with inclusive language and design, create equitable opportunities for learners with disabilities to engage with the content.
Diverse representation through images, videos, scenarios, and case studies further promote inclusive and welcoming learning environments.
Accessibility Audits
We can audit the accessibility of your existing training or eLearning materials. Our team will identify any accessibility barriers and provide recommendations on how to remove them.
Alternative Formats
We provide alternative formats to accommodate learners with diverse needs. This includes audio descriptions, closed captions, transcripts, and text descriptions for images. The formats we use will be determined by your project and learner needs.
Adherence to Accessibility Standards
We adhere to the latest accessibility standards and guidelines, specifically WCAG 2.1 and AODA, to ensure that our content is accessible to all learners. Other accessibility standards and legislated requirements can be used if needed for your project. Section 508 compliance in the United States uses the WCAG 2.1 standards.
Inclusive Language
We use inclusive language that respects learner diversity and promotes a welcoming learning environment for everyone.
Training and Support
We provide training and support to our clients to help them understand the importance of accessibility and inclusion and how to implement best practices in their eLearning.
Quality Assurance
Our Quality Assurance process ensures superior quality in every aspect of our Instructional Design process. Thorough testing, reviewing, and refining ensures high-quality content and navigation, delivering engaging learning experiences that drive impactful results.
And so much more!
Additional services that bring value to you and your learners
KnowledgeNow is proud to offer a multitude of services that support you at every level of learning design. You get to chose the level of time commitment you can give to a project, and we will build you a virtual instructional design team to attain your goals
Below are some additional services we offer our clients.
LMS Hosting
Don’t have a learning management system to deliver your course or training? Let us host the content for you in KnowledgeNow’s LMS at a lower cost than doing it yourself.
Creative Writing
If you don’t have the time to spend writing your content, our professional writers work closely with subject matter experts to develop compelling narratives that help learners understand and retain important information.
Digital Storytelling
Our team creates compelling digital stories using multimedia elements such as video, animation, graphics, and audio. This form of storytelling captures the attention of learners and conveys information in an engaging and entertaining way.
Translation Services
Need to offer your course in a different language? Our translation services will ensure that all content and supporting documentation is translated at the same high quality as the original content.
Narration
KnowledgeNow approaches narration services in an accessible and equitable way. Whether you need to bring life to a video or a full course, we have you covered with a multitude of incredible voice actors.
Subject Matter Experts
Have an idea for a course but need additional expertise? KnowledgeNow is happy to provide experts on many different subjects who will work alongside you.